TERMS AND CONDITIONS
Virtual Gym Membership
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By checking the box next to these Terms of Use and clicking the “Purchase” button, you, the purchaser of a subscription to the virtual gym membership site (hereinafter referred to as “Client”), acknowledge and agree to the terms outlined herein. By doing so, you willingly enter into a legally binding agreement, including automatic renewal terms, with PRIME Virtual Gym (hereinafter referred to as “Gym”), as follows:
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- Membership Subscription
Payment Terms:
The monthly subscription fee for the virtual gym membership is $99 CAD dollars payable monthly, or $495 CAD dollars for 6 months. Membership is 6 months in length, regardless of whether it is payable monthly or annually. Promotional rates may apply and are outlined at checkout during promotional periods.
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If you were gifted a membership, this agreement remains valid and binding.
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Membership Detail:
By subscribing, you gain access to workout videos, live classes, nutritional guides, and a supportive community of fitness enthusiasts. Membership does not replace personalized medical or fitness advice. Clients seeking tailored support should seek professional services outside of the membership.
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Client Acknowledgment:
You confirm that you have reviewed the membership details and understand the services provided and excluded.
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- Promotions and Bonuses
The Gym may offer promotions or bonuses that include additional terms and conditions. Clients participating in such promotions agree to these terms and the additional conditions.
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The Gym reserves the right to modify membership pricing or deliverables for future offerings. Current members may experience price adjustments at the Gym’s discretion.
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- Confidentiality
As a member, you gain access to proprietary content, including written, verbal, and video resources. Sharing, copying, or distributing this content is prohibited.
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Any breach of confidentiality may result in termination of membership and legal action.
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- Testimonials
Providing testimonials is voluntary. If provided, testimonials and associated content may be used by the Gym for promotional purposes without compensation.Â
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The Gym has the right to share publicly available comments or feedback posted by members on social platforms or within the membership community.
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- Payment and Cancellation
Auto-Renewal:
Membership renews automatically on the original purchase date for monthly subscriptions unless canceled as outlined below.
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Cancellation Policy:
To cancel, send an email to [email protected] with the subject line “Membership Cancellation,” including your name and membership details. Cancellation requests must be submitted more than 48 hours before the next billing cycle.
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Late cancellation requests will apply to the following billing cycle. Access will continue until the end of the paid term.
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Failed Payments:
If payment fails, access to the membership will be restricted until payment is made. After 60 days of non-payment, the membership will be canceled.
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- Refund Policy
The Gym offers a 30-day conditional money-back guarantee for first-time purchasers. Refunds require proof of participation and effort in the program.
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Refund requests must be submitted within 30 days of purchase to [email protected] with proof of participation. Refunds are granted at the Gym’s discretion.
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- Technology Requirements
Clients are responsible for ensuring adequate technology to access the membership. The Gym is not responsible for access issues due to client-side technology limitations.
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- Voluntary Participation
Membership participation is voluntary. The Gym is not liable for outcomes or consequences of participation. Sharing personal information within the community is optional and at the client’s discretion.
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- Intellectual Property
All materials provided within the membership remain the intellectual property of the Gym. Unauthorized sharing, copying, or use of this material is prohibited.
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Members are granted a limited, revocable license to use membership materials for personal purposes only.
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- Indemnification
Clients agree to indemnify and hold the Gym harmless from any claims, damages, or losses arising from participation in the membership.
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- Dispute Resolution
Disputes will first be resolved through good-faith negotiations. If unresolved, disputes will be submitted to arbitration in PRIME Personal Training Studio, 429 St Laurent Blvd. Arbitration decisions are final and binding.
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- Amendments
These Terms of Use may be updated periodically. Clients agree to abide by the most current version of the terms. Material changes will be communicated to members.
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- Authorization and Release
By participating in the membership, clients grant the Gym the right to use any recordings or statements for promotional purposes without additional compensation.
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Addendum: Membership Benefits
Membership includes:
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Access to on-demand workout videos.
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Live virtual classes with trainers.
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Nutritional guides and meal planning resources.
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Access to community forums and support groups.
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Discounts on future offerings.
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By completing your registration, you confirm your understanding and agreement to these terms in full